Refund policy

Refund & Replacement Policy

At Rushvi, every piece is carefully inspected before it is shipped. Due to the nature of jewelry and hygiene considerations, we generally do not accept returns for reasons such as change of mind, personal preference, or incorrect ordering.

Eligible for Replacement or Refund

We will gladly provide a replacement or refund if:

• You receive a damaged product.

• You receive the wrong product.

• The product has a manufacturing defect.

Please contact us within 48 hours of receiving your order by emailing rushvi.official@gmail.com with:

• Your order number

• Clear photographs of the product

• Photographs of the packaging (if applicable)

Non-Returnable Items

We do not accept returns or exchanges for:

• Change of mind

• Personal preference

• Incorrect orders placed by the customer

• Minor colour variations due to photography or screen settings

• Normal wear and tear

• Damage caused by improper handling or misuse

Refund Process

If a refund is approved, it will be processed to the original payment method within 5–7 business days after approval.

Replacement Process

Approved replacements will be dispatched as soon as possible, subject to stock availability.

Cancellation

Once an order is placed, it cannot be cancelled.

Contact Us

For any questions regarding your order, please contact:

Email: rushvi.official@gmail.com

Website: www.rushvi.in